Quote Originally Posted by tophardtjr View Post
That's two completely different situations. If there is a problem with Netflix you don't call the CEO you call tech support, if they had tech support for this site i would talk to them however the owner is tech support in this case.
And how often are you calling Netflix tech support, every time there's an outage? Do you call tech support to complain that they took your show off of their platform or for their terrible movie selections? You're also spending significantly more for Netflix than you are Sandbox so I'd argue we're not entitled to the same luxuries. It's not as if they're entirely unreachable. You could always email them personally as well to handle any questions, although, I don't think the response time is much better via email.