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Thread: Why did the Renew process not go through on my account

  1. 05-23-2022, 04:53 PM #1
    Deathdog
    Deathdog is offline
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    Mar 2021
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    Why did the Renew process not go through on my account

    I got a message saying I needed to renew my subscription to my tea. So, I paid the renewing fee so i could log back into my team. This was done on May 17th, and it still says need I need to pay the renewing fee. I can I log back into my team and I have the receipt if you guys need proof.
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  2. 05-23-2022, 07:14 PM #2
    cdcox
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    I will fix it tonight. Sorry for the inconvenience.
    Lead Developer of Sandbox Simulations
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  3. 05-24-2022, 12:23 AM #3
    cdcox
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    Ok, you should be good to go now. Sorry again.
    Lead Developer of Sandbox Simulations
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