Sandbox Simulations FAQ

In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address and perhaps other contact information). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide other information either privately or publicly, and in the future we may request other information from you. Any information requests will be optional, though if necessary for game play your decision to not provide such information may eliminate your eligibility to play the games on this web site.

We request information from you on our order form when you buy our product. To buy from us, you must provide contact information (like name and contact information) and financial information (like credit card number, expiration date). This information is used for billing purposes and to authorize your registration and/or subscription.. If we have trouble processing an order, we'll use this information to contact you..

We use a credit card processing company to bill users for goods and services, and transfer the information required to complete that service. We do not control that company’s data retention policies.

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you, or information that you may voluntarily provide publicly in any of the gaming systems.

We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

An inherent aspect of our product is actions by you that affect the games and/or other players. Because of this, we will contact you with game-related information or prompts on a regular basis, using any or all contact information that you voluntarily provide to us.

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the contact information given on our website:

1. See what data we have about you, if any.
2. Change/correct any data we have about you.
3. Have us delete any data we have about you.
4. Express any concern you have about our use of your data.

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

We may share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

This game is a social game and you will interact with other players. Any personal information that you provide to other players, either directly or indirectly, is voluntary and at your own discretion. We encourage you to protect your personally identifying information, and our gaming systems will not require you to disclose this information in order to play.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline.

Only employees who need the information to perform a specific job (for example, billing or customer service or game system management) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via the contact information provided on our web site.